Online Store Policies
These terms and conditions are valid for our online store only.
[accordion action="new accordion" title="Returns"]
We understand that sometimes things don’t turn out as you hoped when purchasing online!
Mixed Lollies is happy to offer an Exchange or online store credit if your item is not quite right .
We will only refund in cases where the item is Faulty
Please contact us at firstname.lastname@example.org to arrange your return.
Returns must be sent back within 7 days of delivery and be sent Express post.
We strongly recommend that all items are tried on as soon as they are received to ensure they can be returned within our returns time frame.
Items must be in their original condition with ALL tags attached correctly.
We reserve the right to refuse the return of any item that we believe is not of merchantable quality and/or has been worn, washed or altered. Garments soiled with makeup or tanning products will not be accepted for return. If we suspect the item has been worn, we will refuse your return.
There are NO returns on sale items.
For health and hygiene reasons we DO NOT accept returns on accessories, intimates or swimwear.
Shipping expenses for returns are the responsibility of the sender.[accordion action="end accordion"]
[accordion action="new accordion" title=" Online Store Credit"]
- Store credits are valid for 12 months from the date of issue.
- Not valid for use as pre-order deposits
- Items purchased with store credit are final sale
- We reserve the right to declare a store credit null or void after the expiry date
We pride ourselves on exceptional garment care and do our best to ensure each item is in perfect condition before you receive it. However, we may miss something. If you believe you have received a faulty item, please contact us within 2 days of receiving your delivery. We may ask for photos of the garment to determine if it is deemed faulty or not.
Out of Stock
Mixed Lollies makes every effort to ensure that our online store reflects the true availability of our stock. However, sometimes an item shown to be available is out of stock. In this event we will contact you as soon as possible and issue a full refund of your purchase price.
If an item, you want is out of stock or you want a size that is not available feel free to contact us. We may be able to get it for you. A request order may require a deposit.[accordion action="end accordion"]
[accordion action="new accordion" title="Delivery & Shipping Information"]
- Express shipping is $15 for all orders
- Please allow 2/3 days for express shipping
- Please allow up to 10 days for standard delivery orders
- Delivery is via Australia Post
- Once delivery is made the responsibility of the parcel rests with the buyer
- Mixed Lollies accepts no responsibility for lost or stolen parcels once delivered.
- We will provide you with tracking information for your parcel once it is sent
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[accordion action="new accordion" title="Alternative Payment Options"]
Shopping has never been easier with Afterpay.
Buy what you want today, pay for it in four equal instalments, interest free.
All you need is:
- A debit or credit card
- Be over 18 years of age
- Live in Australia
For full Terms and Conditions please visit afterpay.com.
To use Afterpay:
- Simply proceed to checkout with your chosen items as normal.
- Select Afterpay as your payment method
- Proceed to log in or register with Afterpay
- The first time you use Afterpay the first instalment needs to be available for upfront payment at the checkout. The following instalments will then be deducted fortnightly after that. For future orders your first instalment will be deducted within 14 days of purchase. Your full payment schedule will be provided at time of purchase.
You will be charged a late fee of $10.00 for a missed payment. If payment is not made within 7 days a further $7 fee will be charged. Download the Afterpay app to easily keep track of your payments!
A seamless payment experience for the shopper of tomorrow. Buy the things you love today and pay them off over time, interest free.
How it works:
- Proceed to checkout with your cart like a normal purchase
- Select Zippay as your payment method
- Proceed to create a Zippay account or log in
- Tailor your payments to suit you with Zippay’s flexible repayments
- Make your interest free payments. Just a $6 monthly fee if your account is overdue.
Simply select Zippay as your payment method at the checkout and login with your existing account or follow the instructions to create a new account.[accordion action="end accordion"]